Written by
Nora Halvorsen Appliance Care EditorPublished October 26, 2026
VERIFIED
Error codeE9C/9C
ApplianceDryer
Some displays show this fault as E9C and others as 9C; the two are the same code. Electrolux tech sheet A11199902 lists it for current-generation dryers as a checksum error in the user interface configuration.
Point
Detail
Code shown
E9C or 9C
Problem
Checksum error in the interface configuration
Given reason
Software fault shared by the main board and the interface board
Owner steps
None listed
Handling it
Since the software in question spans two boards, a technician has to deal with it. Write the code down exactly as it appears so that it can be passed on, and leave the dryer unplugged in the meantime.
Model compatibility: Electrolux reuses codes across series and model years, so E9C/9C may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.
Plain language
What this code means
User interface configuration checksum error, also shown as 9C.
Important safety warning. Do not attempt repairs involving electrical components, gas, water lines, refrigerant or sealed systems. Unplug the appliance if it is safe to reach the outlet, and leave internal diagnostics to a qualified technician.
Seeing this code on your Electrolux appliance?
Book a specialist visit for a clear estimate and approval before any repair.
You submit a request with your appliance model and symptom, we confirm an appointment window, and a technician performs an on-site diagnosis. You then receive a clear estimate and decide whether to proceed before any repair begins.
Yes. We provide an upfront estimate after diagnosis. No parts are ordered or installed until you approve the work, so there are no surprise charges.
Replacement parts are selected for the exact model and confirmed with you before ordering or installation.
Service areas are listed on the Locations page. Contact us with your ZIP code to confirm current coverage for your address.
Ready to get your Electrolux appliance working again?
Book a repair online or call us — clear estimates and approval before any repair work begins.
