Written by
Nora Halvorsen Appliance Care EditorPublished October 26, 2026
VERIFIED
Error codeE11
ApplianceWasher
When the display shows E11, an Electrolux front-load washer is telling you that filling took too long during the wash phase of the cycle, so water is not coming in as it should.
Do not unplug it right away
The washer may stay locked for as long as 6 minutes after E11. Cutting the power and restoring it begins that 6-minute lock again, so leave the cord in place and let the lockout finish.
Checks for the owner
Hot supply on the hot inlet, cold supply on the cold inlet. Swapped lines are a known installation issue.
Household water supply in line with the Use and Care Guide requirements.
For a washer put in or moved lately, have the installer confirm the installation.
When E11 does not go away
A unit installed in the last 30 days should go back to the installer. Beyond 30 days, get in touch with service.
Washer codes to compare
E13 is a water leak in the tub or in the pressure sensor.
E21 means water is not pumping out fast enough, the reverse of a slow fill.
San Francisco households can arrange Electrolux washer repair by phoning (415) 449-0036. Give the E11 code and the model number, and say whether you have already looked at the inlet hoses.
Model compatibility: Electrolux reuses codes across series and model years, so E11 may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.
Plain language
What this code means
Fill time too long.
Important safety warning. Do not attempt repairs involving electrical components, gas, water lines, refrigerant or sealed systems. Unplug the appliance if it is safe to reach the outlet, and leave internal diagnostics to a qualified technician.
Seeing this code on your Electrolux appliance?
Book a specialist visit for a clear estimate and approval before any repair.
You submit a request with your appliance model and symptom, we confirm an appointment window, and a technician performs an on-site diagnosis. You then receive a clear estimate and decide whether to proceed before any repair begins.
Yes. We provide an upfront estimate after diagnosis. No parts are ordered or installed until you approve the work, so there are no surprise charges.
Replacement parts are selected for the exact model and confirmed with you before ordering or installation.
Service areas are listed on the Locations page. Contact us with your ZIP code to confirm current coverage for your address.
Ready to get your Electrolux appliance working again?
Book a repair online or call us — clear estimates and approval before any repair work begins.
