Written by
Nora Halvorsen Appliance Care EditorPublished October 26, 2026
VERIFIED
Error codeE42
ApplianceWasher
The door lock device has failed, or at least is not being recognized, when an Electrolux front-load washer displays E42. Owner support covers front-load models and tech data sheet A11200302 includes the code.
Owner support checks
Close the door completely.
Take away anything, like clothes or debris, that blocks it from closing.
Listen for the click that confirms the door is shut.
Look at the latch and striker to make sure both function properly.
Comparing door codes
E41 is the door switch seen as open by the control board.
E42 that survives the checks can go to Electrolux washer repair on (415) 449-0036 for San Francisco and Bay Area addresses. Owner support sends units installed within 30 days back to the installer first. Have the model number and your door steps ready.
Model compatibility: Electrolux reuses codes across series and model years, so E42 may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.
Plain language
What this code means
Door lock device failure.
Important safety warning. Do not attempt repairs involving electrical components, gas, water lines, refrigerant or sealed systems. Unplug the appliance if it is safe to reach the outlet, and leave internal diagnostics to a qualified technician.
Seeing this code on your Electrolux appliance?
Book a specialist visit for a clear estimate and approval before any repair.
You submit a request with your appliance model and symptom, we confirm an appointment window, and a technician performs an on-site diagnosis. You then receive a clear estimate and decide whether to proceed before any repair begins.
Yes. We provide an upfront estimate after diagnosis. No parts are ordered or installed until you approve the work, so there are no surprise charges.
Replacement parts are selected for the exact model and confirmed with you before ordering or installation.
Service areas are listed on the Locations page. Contact us with your ZIP code to confirm current coverage for your address.
Ready to get your Electrolux appliance working again?
Book a repair online or call us — clear estimates and approval before any repair work begins.
