Written by
Nora Halvorsen Appliance Care EditorPublished October 26, 2026
VERIFIED
Error codeE5C Motor Board High Voltage
ApplianceWasher
Reading E5C
E5C stands for excess voltage hitting the motor control board; the sheet lists it for Electrolux front-load washers (select models are noted on the sheet).
Treat this as professional work. First, the power company or a professional measures incoming power frequency and voltage with the washer under load. Provided both are correct, the next listed action is a replacement motor control board. Owners do neither.
Getting E5C looked at in San Francisco
If your Electrolux washer in San Francisco shows E5C, phone (415) 449-0036 and ask for Electrolux washer repair. Keep the model number nearby and describe what you tried before calling.
Model compatibility: Electrolux reuses codes across series and model years, so E5C Motor Board High Voltage may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.
Plain language
What this code means
Excess voltage hitting the motor control board.
Important safety warning. Do not attempt repairs involving electrical components, gas, water lines, refrigerant or sealed systems. Unplug the appliance if it is safe to reach the outlet, and leave internal diagnostics to a qualified technician.
Seeing this code on your Electrolux appliance?
Book a specialist visit for a clear estimate and approval before any repair.
You submit a request with your appliance model and symptom, we confirm an appointment window, and a technician performs an on-site diagnosis. You then receive a clear estimate and decide whether to proceed before any repair begins.
Yes. We provide an upfront estimate after diagnosis. No parts are ordered or installed until you approve the work, so there are no surprise charges.
Replacement parts are selected for the exact model and confirmed with you before ordering or installation.
Service areas are listed on the Locations page. Contact us with your ZIP code to confirm current coverage for your address.
Ready to get your Electrolux appliance working again?
Book a repair online or call us — clear estimates and approval before any repair work begins.