Written by
Nora Halvorsen Appliance Care EditorPublished October 26, 2026
VERIFIED
Error codeE71 Drum Water NTC Failure
ApplianceWasher
Tech data sheet A11200302 gives E71 as the drum water NTC having failed, part of the tub heater circuit. It applies to select front-load models of the current Electrolux generation.
What to do about E71
Keep your hands out of the machine; should the code remain, ask for a service visit.
Booking Electrolux washer service in San Francisco
Start with Electrolux washer repair and the number (415) 449-0036. People in San Francisco and the Bay Area should have the E71 display, the model number and a note of earlier attempts on hand.
Model compatibility: Electrolux reuses codes across series and model years, so E71 Drum Water NTC Failure may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.
Plain language
What this code means
The drum water NTC having failed, part of the tub heater circuit.
Important safety warning. Do not attempt repairs involving electrical components, gas, water lines, refrigerant or sealed systems. Unplug the appliance if it is safe to reach the outlet, and leave internal diagnostics to a qualified technician.
Seeing this code on your Electrolux appliance?
Book a specialist visit for a clear estimate and approval before any repair.
You submit a request with your appliance model and symptom, we confirm an appointment window, and a technician performs an on-site diagnosis. You then receive a clear estimate and decide whether to proceed before any repair begins.
Yes. We provide an upfront estimate after diagnosis. No parts are ordered or installed until you approve the work, so there are no surprise charges.
Replacement parts are selected for the exact model and confirmed with you before ordering or installation.
Service areas are listed on the Locations page. Contact us with your ZIP code to confirm current coverage for your address.
Ready to get your Electrolux appliance working again?
Book a repair online or call us — clear estimates and approval before any repair work begins.
