Written by
Nora Halvorsen Appliance Care EditorPublished October 26, 2026
VERIFIED
Error code11
ApplianceCooktop
Code 11 in brief
Shown: 11
Meaning: a jammed key
Cooktop: 30-inch induction, ceramic glass, ESEC-UIB control
Reference: sheet 318200282 Rev B
What to do first
Look over the touch panel area for anything mechanical that could be pressing on it; a utensil or a wire are the examples given.
Disconnect the cooktop from power, give it 30 seconds, then connect power again.
When the code comes back
Everything further is work for a technician. The harnesses that run between the ESEC-UIB and the touch panel are examined; if that does not clear it, the ESEC-UIB is replaced, and the touch panel is the final part on the list.
In San Francisco and across the Bay Area, Electrolux cooktop repair starts with a call to (415) 449-0036. Have the code on the display, the cooktop model number and a note of anything already tried within reach.
Model compatibility: Electrolux reuses codes across series and model years, so 11 may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.
Plain language
What this code means
The display reports a jammed key.
Important safety warning. Do not attempt repairs involving electrical components, gas, water lines, refrigerant or sealed systems. Unplug the appliance if it is safe to reach the outlet, and leave internal diagnostics to a qualified technician.
Seeing this code on your Electrolux appliance?
Book a specialist visit for a clear estimate and approval before any repair.
Electrolux ECCI3068AS 30-inch induction cooktop repair for San Francisco and Bay Area homes: dead zones, pan detection and control errors tested before…
Either 30 or 70 reports AC input voltage that is too high at the induction housing assembly. The procedure is shared with the low-voltage codes 35 and 75.
You submit a request with your appliance model and symptom, we confirm an appointment window, and a technician performs an on-site diagnosis. You then receive a clear estimate and decide whether to proceed before any repair begins.
Yes. We provide an upfront estimate after diagnosis. No parts are ordered or installed until you approve the work, so there are no surprise charges.
Replacement parts are selected for the exact model and confirmed with you before ordering or installation.
Service areas are listed on the Locations page. Contact us with your ZIP code to confirm current coverage for your address.
Ready to get your Electrolux appliance working again?
Book a repair online or call us — clear estimates and approval before any repair work begins.
