Written by
Nora Halvorsen Appliance Care EditorPublished October 26, 2026
VERIFIED
Error codeEr13, Er 13
ApplianceDishwasher
Er13 explained
The control has lost its place in the state machine, which makes this a system wide fault rather than one component.
Machines
X
Action
Er13 is not an owner repair. If the dishwasher misbehaves, pull its plug and leave the tracing of the fault to a technician; nobody should open the machine while it is still connected.
For control faults like this, ring (415) 449-0036; the team serves San Francisco and the Bay Area, and Electrolux dishwasher repair covers the scope. Share the code, the model number and what you attempted.
Model compatibility: Electrolux reuses codes across series and model years, so Er13, Er 13 may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.
Plain language
What this code means
Er13 is a system wide fault in which the control has lost the state machine.
Important safety warning. Do not attempt repairs involving electrical components, gas, water lines, refrigerant or sealed systems. Unplug the appliance if it is safe to reach the outlet, and leave internal diagnostics to a qualified technician.
Seeing this code on your Electrolux appliance?
Book a specialist visit for a clear estimate and approval before any repair.
You submit a request with your appliance model and symptom, we confirm an appointment window, and a technician performs an on-site diagnosis. You then receive a clear estimate and decide whether to proceed before any repair begins.
Yes. We provide an upfront estimate after diagnosis. No parts are ordered or installed until you approve the work, so there are no surprise charges.
Replacement parts are selected for the exact model and confirmed with you before ordering or installation.
Service areas are listed on the Locations page. Contact us with your ZIP code to confirm current coverage for your address.
Ready to get your Electrolux appliance working again?
Book a repair online or call us — clear estimates and approval before any repair work begins.